Shipping Policy

Last updated: 2026-08-30

This shipping policy describes how delivery, shipping and transportation are handled for purchases from Epoxybord via epoxybord.com.

1. Delivery Areas

Epoxybord offers delivery to Sweden, Norway, Denmark and Finland.

Delivery to other EU countries is available according to the current shipping conditions and may vary depending on the destination.

2. Shipping Cost

The shipping cost for tables is SEK 1,990 within Sweden, the Nordic countries and EU countries where delivery is available.

The shipping cost is shown during checkout and is charged together with the order.

Table legs and bases do not incur a separate shipping fee when ordered together with a table.

Special shipping solutions such as express or air freight may be available by separate agreement and may involve additional costs.

3. Production and Delivery Time

All Epoxybord tables are individually made to order.

The normal delivery time is approximately 35–45 business days. Delivery times are estimates and may be affected by production, transportation, customs handling or other circumstances beyond Epoxybord's control.

The customer will receive delivery and tracking information when the order has been shipped.

4. DDP Delivery

Tables are shipped under DDP (Delivered Duty Paid) terms.

This means that customs clearance, import charges and applicable taxes are included in the agreed DDP shipping cost.

The customer should therefore not have to pay additional customs or import charges upon delivery when DDP applies to the destination.

5. Delivery Method

Tables are transported using shipping solutions suitable for large, heavy and fragile furniture.

The tabletop and table legs may be packed and transported as separate packages, but they belong to the same order and are transported together to the customer.

Delivery is normally made to the property boundary or the customer's door, depending on the carrier, destination and local delivery conditions.

Indoor delivery is not included in the standard delivery service and is only available if offered by the carrier.

The customer is responsible for providing a correct delivery address and ensuring that the transport vehicle can access the delivery location.

6. Packaging and Transport Safety

Each table is carefully packed to protect the product during transportation.

Tabletops may be shipped in reinforced packaging or a wooden crate depending on the size of the table and transportation requirements.

Table legs and other accessories may be packed separately from the tabletop.

7. Transport Damage

The customer should inspect the product as soon as possible after delivery.

If the product has visible transport damage, the customer should document the damage with clear photographs and contact Epoxybord as soon as possible.

In the event of transport damage, the customer should, where possible, keep the original packaging and other packaging materials until the matter has been resolved.

Epoxybord will handle transport damage together with the relevant carrier or supplier and determine the appropriate solution based on the extent of the damage.

8. Delays

The stated delivery time is an estimate and may be affected by production delays, transportation delays, weather conditions, customs procedures or other circumstances beyond Epoxybord's control.

If a significant delay occurs, the customer will be informed as soon as Epoxybord has relevant information.

9. Unsuccessful Delivery

The customer is responsible for being available to receive the delivery at the provided delivery address.

If delivery cannot be completed due to an incorrect address, failure to receive the delivery or other circumstances for which the customer is responsible, additional costs for redelivery, storage or handling may be charged to the customer.

10. Table Legs and Bases

Table legs and bases may be delivered in a separate package from the tabletop.

When table legs are ordered together with a table, they are part of the same order and are delivered together with the table.

Standard table legs may be included in the table price depending on the option selected at checkout.

Premium table legs or alternative designs may be available at an additional cost, which will be shown when ordering.

11. Tracking and Delivery Information

When the order has been shipped, the customer will receive tracking information by email when tracking is available.

As large furniture may be transported through several stages, tracking information may vary depending on the carrier and destination.

12. Contact

If you have any questions regarding shipping, delivery or your order, please contact us.

Phone: 070-794 66 82
Email: hello@epoxybord.com